At Goccia, we want you to be completely satisfied with your purchase. If you’re not fully in love with your piece, we’re happy to offer a refund for unworn items in their original packaging within 30 days of receipt. To ensure a smooth process, please note that the necklace must still have its original tag attached.

To begin your return, simply reach out to us at returns@gocciajewelry.com, and we’ll guide you through the next steps. We’re here to help make your experience effortless and worry-free.

All Goccia pieces are made from either 18K gold plated 925 sterling silver or from solid 925 sterling silver.

Gentle Cleaning
To maintain the luster of your Goccia pieces, start by gently cleaning each item with a soft cloth or a non-abrasive brush to remove dirt and oils. For a deeper clean, a mild solution of dish soap and warm water works beautifully. Avoid harsh chemicals or abrasive materials to preserve the gold’s surface and delicate details.

Avoiding Abrasion
As a precious, softer metal, gold benefits from gentle handling. To protect your Goccia jewelry from scratches, store each piece separately or in a soft cloth pouch, especially when not in use. Keeping pieces apart helps preserve their beauty and craftsmanship.

Protection from Chemicals
Though gold resists tarnish, certain chemicals can still impact its appearance. Remove your Goccia jewelry before swimming, applying lotions, or using cleaning products to prevent any adverse effects. Protecting your pieces from exposure to chemicals helps maintain their radiance.

Mindful Storage
Proper storage is essential for keeping your Goccia jewelry looking its best. Store pieces in a dry, cool place away from direct sunlight and temperature extremes. A jewelry box or dedicated compartment is ideal for shielding your precious metal treasures from moisture and air.

A Lasting Legacy
Goccia pieces are designed to be more than just beautiful; they’re timeless investments. As you care for your jewelry, remember that it represents both personal and lasting value.